Payment Policy

Accepted payment methods

We accept the following payment methods at checkout. The icons shown at the bottom of every page reflect what is actually offered at the checkout stage:

Visa
Mastercard
American Express
Discover
Shop Pay
Apple Pay
Google Pay

All transactions are processed in U.S. dollars (USD).

Payment security

All payments are processed over an encrypted (HTTPS/TLS 1.2+) connection. We do not see or store your full card details — payment information is tokenized and handled directly by our PCI-DSS compliant payment processor.

When your card is charged

Your payment method is charged when the order is placed. If an item becomes unavailable before shipping, you will be refunded in full within 1 to 2 business days.

Taxes

Applicable U.S. state and local sales taxes are calculated and shown at checkout before you confirm your order, based on the shipping address.

Order confirmation

Once your payment is accepted, you will receive an order confirmation by email. If you do not receive one within 1 hour, please check your spam folder and then contact us at contact@northertool.shop.

Failed or declined payments

If your payment is declined, please check your card details or contact your bank. We will not re-attempt a declined charge without your authorization.

Fraud prevention

Orders may be reviewed for potential fraud. In some cases we may contact you to verify details before shipping. If we cannot verify an order, we reserve the right to cancel it and refund the charge.

Contact NORTHERTOOL

Company: NORTHERTOOL
Address: 1019 Lenora Ct, Bellingham, WA 98225, USA
Email: contact@northertool.shop
Phone: +1 564-255-2646
Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT)
Response time: within 1 to 2 business days