Privacy Policy

This Privacy Policy describes how NORTHERTOOL ("we", "us", or "our") collects, uses, and shares personal information when you visit or make a purchase from northertool.shop (the "Site").

Personal information we collect

When you visit the Site, we collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages you view, what websites or search terms referred you, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Shop Pay, Apple Pay, and Google Pay tokens), email address, and phone number. We refer to this information as "Order Information".

How we collect it

Cookies and similar technologies are used to collect Device Information. For a general explanation, visit allaboutcookies.org.
Log files track actions occurring on the Site and collect data including your IP address, browser type, referring pages, exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

How we use your personal information

We use the Order Information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations). We also use Order Information to:

Communicate with you;
Screen orders for potential risk or fraud;
Provide information or advertising relating to our products when in line with the preferences you have shared with us.

Sharing your personal information

We share your personal information with third parties who help us use it as described above. We use Shopify to power our online store — you can read more about how Shopify uses your personal information at shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site; you can opt out at tools.google.com/dlpage/gaoptout.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

Your rights

You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we collect and the right to request deletion of your personal information.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The date of the last update is shown below.

Contact us about privacy

For questions about this policy, to exercise your data rights, or to make a complaint, email contact@northertool.shop.

Contact NORTHERTOOL

Company: NORTHERTOOL
Address: 1019 Lenora Ct, Bellingham, WA 98225, USA
Email: contact@northertool.shop
Phone: +1 564-255-2646
Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT)
Response time: within 1 to 2 business days